“An extra half-star rating caused a restaurant’s 7pm bookings to sell out on from 30% to 49% of the evenings it was open for business.”

– The Guardian

Your reputation is both what you say about your restaurant and what others say about your restaurant.Every minute, businesses are being shaped by consumers who are exchanging dialogue and sharing reviews about them online. And since 97% of consumers find local restaurant business info on the web, you need a way to see what your customers are saying and a platform to join the conversation.

Key Benefits for using our Restaurant Reputation Management Solution

Monitor and respond to reviews

Whether it’s a five-star restaurant or a one-star root pizza review, our reputation management tool retrieves ratings and reviews from all of the biggest review sites, as well as dozens of industry-specific sources.

Strengthen your Restaurant’s Online Presence

Verify the accuracy of your online business listings across review sites, directory sites and social networks. Inconsistent listing data can lead to poor placement in search results.

Give your Restaurant a Competitive Edge

Compare how frequently a business is mentioned versus its competitors and track social activity to benchmark the competition’s growth on multiple platforms.

Have we mentioned mentions?

On top of reviews, we compile mentions from a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.

Gather online reviews with Review Generation

Gather reviews from customers both online and in-store with Review Generation; control which reviews go public, which stay private, and spread positive reviews over social media.

Social Media Management

Social Media is very important for your reputation. You can save time by using one platform to monitor and analyze your social media efficacy.

Stay in-the-know with regular reports

Executive reports break down how your business is faring in online conversations and helps you understand what to do. Alerts are also sent every time new information is found.

We work with small, medium and large enterprise companies.Read the stories behind their success.

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